Your line, not a new one
No porting and no migration window.
Your trunk or PBXFreePBX, Asterisk
Vio
Agent answersinbound + outbound
Live on your existing line in days
Answer every call.Even at 3 AM.
Vio picks up on the first ring, holds a real conversation, and books, resolves or routes — inbound and outbound, on the phone numbers you already own.
How it works
Four steps from your current phone line to an agent that answers it.
01
Connect your line
Point your existing SIP trunk or PBX (FreePBX, Asterisk, 3CX) at Vio, or import a Twilio number. No porting, no new numbers.
- BYOC over SIP
- Twilio import
- Keep your numbers
02
Build or pick an agent
Start from an industry template or build your own — voice, language, variables and tools.
- Industry templates
- Voice + language
- Variables & tools
03
Test it on your phone
Have the agent call your mobile, hear it live, and tune the prompt before launch.
- Real call test
- No code
- Instant tweaks
04
Go live
Answer inbound, run outbound campaigns, and review every call with full analytics.
- Inbound + outbound
- Campaign dialer
- Transcripts & cost
On the call
It talks like your best caller — and knows when to hang up.
English and nine Indian languages plus auto-detect, a voice you choose, and actions it takes while the caller waits: checking availability, booking inside your hours, setting a callback for the time they asked, or bridging in a colleague.
Campaigns
A list in, calls out — paced for you.
- Upload a CSV — extra columns become {{variables}} the agent can say.
- Pacing and retries per campaign; pause and resume any time.
- Up to 10 calls at once by default. Over the limit, calls wait their turn instead of dropping.
- Results and every call download as CSV, Excel or PDF.
Capabilities
Everything the call actually needs.
Indian-language voices
Natural voices fluent in Hindi, English and Hinglish — tuned for real phone-line audio.
Tune speed vs. quality
Set each agent for snappy sub-second replies or maximum accuracy — whichever the call needs.
Mid-call actions
Agents call your APIs during the call to check an order, look up a balance or book a slot.
Transfer to a human
When a call needs a person, the agent warm-transfers it to your team — no drop.
Scheduled callbacks
The agent can call back later and picks up right where the last conversation left off.
Full transcripts
Every call is transcribed word-for-word and searchable in your dashboard.
Sentiment & success
Each call is auto-scored for sentiment and whether it met the goal you set.
Per-call cost
See the exact, itemized cost of every single call — no flat estimates or guesswork.
Test on your phone
Have the agent ring your own mobile so you can hear it before you ever go live.
Twilio import
Already on Twilio? Import your numbers in a click and let Vio handle the routing.
In detail
What the agent actually does on a call.
It acts while the caller waits
Tools fire mid-call, not after it.
Calls your API
Transfers to a human
Books a slot
Schedules a callback
After the call
Every call comes back finished.
A summary, what the caller told it, whether the goal was met, a hot, warm or cold read with the reason, and the cost — itemised. Filter by date, agent, campaign or outcome, and export what you need.
Billing
You pay for conversations, not rings.
A prepaid wallet
Top up from ₹100 by card, UPI or netbanking, with a tax invoice for every recharge. Calls are metered per minute.
No answer, no charge
Busy or unanswered calls cost ₹0, and the call log says why it didn't connect.
It can't overspend you
An empty wallet stops calls instead of running up a bill.
Test it for free
Talk to your agent in the browser — 30 tests a day, five minutes each, ₹0.
A ceiling on every call
Set the longest a call may run, from 30 seconds to two hours.
A lid on volume
Ten calls at once by default; incoming calls are never refused for it.
FAQ
Questions, answered.
Yes. Vio connects to your own SIP trunk or PBX — FreePBX, Asterisk, 3CX — as a bring-your-own-carrier setup, or imports your Twilio numbers. There's no porting and you keep your existing numbers.
Hear it before you believe it.
Have Vio ring your own mobile and hold a real conversation. No porting, no new numbers, nothing to install.