Virtuo
Products
Virtuo Call Center · Managed service

A full call center,
run for you.

Virtuo Call Center pairs trained human agents with Vio AI to run your phone lines end-to-end. You get the coverage of a contact center — inbound, outbound and 24/7 overflow — without building or staffing one.

  • Trained human agents on your brand — we hire, train and manage
  • Vio AI deflects routine calls so agents handle what matters
  • Inbound, outbound and 24/7 overflow on your existing numbers
Fully managedYour numbersBuilt for India

Talk to our team

Tell us your number and call volume — we'll call you back to scope a contact-center plan for your business.

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Chat with us on WhatsApp now

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Managed service
Virtuo Call Center

A full call center,
run for you.

Virtuo Call Center pairs trained human agents with Vio AI to run your phone lines end-to-end — inbound support, outbound campaigns and 24/7 overflow. You get the coverage of a contact center without building or staffing one.

  • Trained human agents on your brand, managed end-to-end
  • Vio AI deflects routine calls so agents handle the hard ones
  • Inbound support, outbound campaigns and overflow cover
  • Runs on your existing PRI / SIP numbers — no migration
  • Live dashboards, call recordings and SLA reporting

Staffed, trained and live in weeks — managed by Virtuo.

SLA Report
This week
Live · 7d
9.7k
Calls
↑ 11%
94%
SLA met
↑ 2 pts
41%
AI deflect
↑ 6 pts
Calls / hour
9:00 → 18:00
IS
Inbound Support · +91 80...
Resolved · 3m 02s avg handle
CSAT 96
Live Floor
24
Agents online
3
In queue
0:12
Avg wait
Active pods
3 running
Inbound Support Pod
Tier-1 queries · English + Hindi
Live318
Outbound Sales Pod
Lead follow-up + reminders
Live142
After-hours AI Cover
Vio handles overflow 24/7
Live96
How it works

Up and running in minutes.

No engineering team required. Connect, configure, launch — your AI agents are live the same afternoon.

1

Connect your channel

Link your WhatsApp Business number or hook in your PRI / SIP trunk. Takes about 5 minutes.

  • Verified WABA number
  • Bring your existing PRI
  • OTP-based setup
2

Configure your AI agent

Set the personality, knowledge base, escalation rules and broadcast templates. No code needed.

  • Plain-English prompts
  • Upload your FAQs and SOPs
  • Human-handoff triggers
3

Go live and monitor

Watch real conversations and call transcripts stream in. Tune the agent from analytics.

  • Live conversations dashboard
  • Cost + CSAT analytics
  • Daily AI quality reports
Trusted by Indian businesses

Real teams. Real numbers.

Operators across e-commerce, healthcare, real estate, banking, and agencies use Virtuo to keep their customers responded to — 24/7.

Virtuo's Vibot handles seventy percent of our inbound WhatsApp queries before a human ever sees them. Our CSAT actually went up.

R

Rohan Shah

Head of CX, Aakash Health · Mumbai

We moved off our old WhatsApp broadcast tool to Vibot and our COD recovery went from 38% to 61% in six weeks. The agent handoff is so clean no customer realises they've been transferred.

A

Anjali Verma

Co-founder, Threadkart · Bengaluru

Our site agents stopped chasing leads — Vibot qualifies and books visits before sunrise. First-response time went from four hours to under six minutes.

K

Karthik Iyer

Director of Sales, Greenfield Realty · Pune

WABA compliance was non-negotiable for us. Virtuo handled the Meta onboarding and we were live in eleven days. Tier-1 deflection is sitting at 73%.

M

Meera Pillai

Head of Support, Bharat Finserv · Gurgaon

We run a 14-client agency on Virtuo. One dashboard, multiple WABAs, real cost transparency — our previous BSP used to take weeks just to clarify a bill.

V

Vikram Singh

Founder, Loophole Studio · Mumbai

Why operators stay

98% CSAT
65% lower cost
3× faster first response
24/7 coverage

Ready to hand off your phone lines?

Leave your number and your call volume. We'll call you back, scope the right mix of human agents and Vio AI, and get your contact center live.

Scope my contact center

A real person from our team will call you back — usually within a few hours.

or
Chat with us on WhatsApp now

By submitting you agree to our privacy policy.