The people are ours to manage
We hire, train and manage the agents working your account.
Inbound support
Outbound campaigns
24/7 overflow
Virtuo Call Center · Managed serviceA full call center,
A full call center,
run for you.
Virtuo Call Center pairs trained human agents with Vio AI to run your phone lines end-to-end. You get the coverage of a contact center — inbound, outbound and 24/7 overflow — without building or staffing one.
- Trained human agents on your brand — we hire, train and manage
- Vio AI deflects routine calls so agents handle what matters
- Inbound, outbound and 24/7 overflow on your existing numbers
Fully managedYour numbersBuilt for India
Managed serviceSee the floor,
Virtuo Call Center
See the floor,
live.
This is the live floor your customers reach. Trained agents and Vio AI work one queue side by side, so you can see every call arrive, who picks it up, how long people wait, and how coverage holds through the day. Routine questions go to AI, the harder ones to a person.
- Trained human agents on your brand, managed end-to-end
- Vio AI deflects routine calls so agents handle the hard ones
- Inbound support, outbound campaigns and overflow cover
- Runs on your existing SIP trunk or PBX, no migration needed
- Live dashboards, call recordings and SLA reporting
Staffed, trained and live in weeks, fully managed by Virtuo.
What managed means
Where we stop being software.
On the lines you already have
Your existing SIP trunk or PBX. Nothing to port.
Your number
Your trunk or PBX
Our floor + Vio AI
You can see the floor
Visible while it happens, not summarised afterwards.
Live dashboards
Call recordings
SLA reporting
Scoped to your call volume
Tell us your number and volume; a person from our team calls you back.
How it works
Up and running in minutes.
No engineering team required. Connect, configure, launch — your AI agents are live the same afternoon.
1
Connect your channel
Link your WhatsApp Business number or point your SIP trunk or PBX at Vio. Takes about 5 minutes.
- Verified WABA number
- Bring your own SIP trunk
- OTP-based setup
2
Configure your AI agent
Set the personality, knowledge base, escalation rules and broadcast templates. No code needed.
- Plain-English prompts
- Upload your FAQs and SOPs
- Human-handoff triggers
3
Go live and monitor
Watch real conversations and call transcripts stream in. Tune the agent from analytics.
- Live conversations dashboard
- Cost + CSAT analytics
- Daily AI quality reports
Clients
Trusted by leading brands
Businesses across India count on Virtuo's team and infrastructure to run their customer conversations.
